We highly suggest booking your shuttle or private charter well in advance, especially during the bustling summer season when spots vanish faster than snowflakes in July (well, almost!).

Although we're always happy to welcome spontaneous adventurers aboard and accept payments on-site, it's a bit like playing musical chairs – you might not find an empty seat when the music stops. So, to snag your spot and dodge any travel hiccups, it's best to lock in your reservation ahead of time. Trust us, your future self will thank you for it!

Pick-up times & locations are in the Schedule underneath each adventure. You can find the adventures on the Adventure menu on top of the website, and clicking on your adventure, or clicking on Schedule & Rates on the Home menu.

Departure locations should also be indicated in your booking confirmation email. If it’s not, please email us at info@wondergo.ca.

Banff:

TBD

Canmore:

The Malcolm Hotel

321 Spring Creek Dr, Canmore, AB T1W 2G2. Located at the heart of Canmore in Spring Creek just a few minutes walk from Main St.

Calgary Crowfoot LRT Station:

Calgary, AB T3G 3J8. Located in the intersection of Crowchild Trail NW and Crowfoot Parade.

Calgary Airport (YYC):

TBD

At WonderGo Adventures Inc., we're like the punctuality police – always on time, no excuses! When we say we'll whisk you away at a certain time, we mean business. So, mark your calendars and set those alarms because the departure time on your booking confirmation is as solid as a rock.

To ensure a smooth ride, we kindly ask you to be ready to roll 5 minutes before your scheduled pickup. Picture it like a theatrical performance – miss your cue, and you might miss the show! If you're not onboard when the shuttle's wheels start turning, well, it's hasta la vista, baby! No refunds or credits for tardy travelers, sorry! Remember, the shuttle waits for no one, so don't get left behind!

For further details on Travel Time please visit our Terms & Conditions.

Hello there, cancellation curiosities? We've got you covered! When it's time to bid farewell to your booking, simply drop us a line at info@wondergo.ca.

Now, for the scoop on cancellations: You've got a golden window of up to 24 hours before your scheduled departure to bail out with almost zero fees – consider it a free pass to change your mind, unfortunately we need to keep 4% of the booking to cover our payment gateway partner Stripe. But if you decide to bail within that 24-hour window, we'll need to enact the 50-50 rule: 50% charge, 50% refunded upon notification.

Now, here's the kicker: if you ghost us and forget to hit send before your scheduled departure, well, that's like trying to unring a bell – your booking becomes as permanent as a tattoo. So, be sure to give us the heads up, or you might end up in a non-refundable pickle!

Looking for more juicy details on our cancellation policy? We've got all the nitty-gritty tucked away in our Terms & Conditions. Dive in and explore – it's like a treasure hunt, but with cancellation rules instead of gold doubloons!

While we're huge fans of our furry friends, unfortunately, we have to say "no" to pets hopping aboard. We're not trying to put a leash on anyone's fun, but this policy helps keep the peace for all our passengers. Plus, it's our way of giving a paw-sitive nod to those with allergies, sensitivities, or a case of the jitters around animals.

Now, let's talk turkey (or kibble, if you prefer). Bringing pets into wildlife areas can stir up a whole zoo of issues:

Wildlife Woes: Our four-legged pals might not realize they're crashing someone else's party, but their presence can stress out the local wildlife and disrupt their groove.

Safety First: Some critters in these parts aren't exactly cuddle buddies. We want to keep everyone – pets included – out of harm's way and avoid any "tail" of unexpected encounters.

Germ Alert: Pets can pass along more than just puppy dog eyes – they can also spread diseases that might not sit well with the local wildlife.

Eco-Balance: We're all about keeping Mother Nature's house in order. Introducing pets to these habitats can throw off the delicate balance of local ecosystems.

Fragile Futures: These areas aren't just pretty places – they're vital homes for all sorts of critters. Letting pets run wild could put a dent in their digs.

Rules of the "Wild": Many of these spots have their own set of house rules, and pets might not make the cut. It's all about protecting these natural wonders for generations to come.

So, while we can't roll out the welcome mat for your furry pals, we're happy to help you find other adventures where pets are the top dogs. It's all about being fur-minded and lending a helping paw to Mother Nature!

Absolutely! When it comes to our littlest passengers, safety is our top priority. Children between 2 and 6 years old need to ride in a front-facing child safety seat, and we're more than happy to provide one – just drop us a line at info@wondergo.ca to let us know your needs. We want to make sure everyone's buckled in and ready for the ride!

Now, we have to draw the line at kiddos under 2 years old. They need a special rear-facing seat, and our vehicles aren't equipped for that just yet. Safety first, tiny tots!

And hey, if you want to dive deeper into the ins and outs of Travelling with Kiddos, check out our Terms & Conditions for all the nitty-gritty details. We promise, it's a real page-turner!

When it comes to packing for your WonderGo adventure, we're all about that balance of preparedness and space. You're welcome to bring along two checked pieces of luggage per person, weighing in at a total of 40 kg (89 lb.). Need to bring a little extra gear? No worries! We've got space for additional luggage, with a small surcharge of $10 per piece. Just make sure each bag is tagged with your info – we wouldn't want your socks ending up in Saskatchewan!

Now, for all you thrill-seekers with a penchant for sports, we've got some good news. Sporting equipment is totally welcome onboard, as long as we've got the room. Give us a shout before you book to double-check space availability for your gear. And if you're looking to really amp up the adventure, we've partnered with BeHappy Adventoures for all your rental needs. Canoeing, kayaking, paddle boarding, mountain bikin – you name it, they've got it!

So, if you're ready to hit the trails with your trusty gear in tow, drop us a line. We're here to make sure your journey is smooth sailing, or should we say, smooth paddling!

Curious about the ins and outs of our luggage and sporting equipment policy? Get the full scoop by moseying on over to our Terms & Conditions. Trust us, it's the riveting read you never knew you needed!

It depends; if you are going to Canmore, no.

You only need a Parks Canada Pass if you are entering any National Park and Banff is one of them.

When riding with Carlos, our Calgary to Banff Shuttle 🚌, enjoy a complimentary 🎉 first-day entry into Banff National Park!🌲🏔️ Your adventure begins with us! Just swing by the Parks Canada visitor centre afterward to sort out the rest of your trip's entry fees. Let's get rolling into the great outdoors together! 🏞️🚀

Lake Minnewaka:

Two Jack Lake:

Bow Lake:

Peyto Lake:

Johnston Canyon:

Emerald Lake:

Lake Louise:

Moraine Lake:

Ah, the age-old question: how long should you plan to spend soaking up the mountain vibes? 🏞️ Well, it's a bit like asking how many licks it takes to get to the centre of a Tootsie Pop—depends on your adventure appetite!

For those scenic strolls and Instagram-worthy moments, budget around 20 to 30 minutes. Trust us, it's just enough time to snap a selfie with the mountains before they steal the show.

Now, if hiking's your jam, it's all about that AllTrails life! Dive into the app for hike-specific deets, like difficulty levels, elevation, and estimated times. Oh, and don't forget to check out our 'Know Before You Go' section for all the insider tips.

And let's not forget about those water babies! Canoeing, kayaking, or paddleboarding sessions usually clock in at around half an hour to an hour. Just enough time to paddle your heart out without turning into a prune!

Oh, and speaking of time, don’t forget to budget bathroom breaks, they are a must, and who can resist a quick snack stop? 🍔

But hey, before you head out, a friendly reminder: check that weather forecast and dress accordingly! Mountain weather can be as unpredictable as your Aunt Mildred's fruitcake, so layers are your best friend. Need a crash course in layering? We've got you covered—check it out here!

So there you have it, folks—your mountain adventure, served up with a side of smiles and scenic splendor. Let's make some memories together! 🌄✨

Most lakes welcome visitors year-round, except for Moraine Lake. During winter, Parks Canada shuts down Moraine Lake Rd due to avalanches, and access to Moraine Lake is strictly regulated.

But fear not! From June 1 to October 14, 2024, WonderGo will whisk you to Moraine Lake!

Be warned: Lake Louise parking is scarcer than Bigfoot sightings in winter. Plan ahead, book online, and dodge disappointment.

For primo experiences, hit the lakes in early June to dodge crowds or fall for the fiery hues of larch trees against turquoise waters.

Late fall? Ice-skate like Elsa before the snow blankets the lakes. Let's make memories, not parking nightmares!

While driving to Lake Louise is on the table, scoring a parking spot is like finding a unicorn—rare and magical. With rates shooting up to $36.75 this year, spots vanish faster than you can say "road trip." Summer's even trickier, with parking disappearing by 7 am faster than your morning coffee. Avoid the circus act by booking ahead with our trusty transportation partners.

As for Moraine Lake, leave your wheels at home unless you've got a golden handicap parking placard. It's all about planning, folks—research, book, and let the good times roll!

Oh look who can take you there: WonderGo Adventures Inc.!

Just dial us up, and we'll sprinkle some magic dust to whisk you away to adventure land. Whether it's a hidden gem or a well-trodden path, we've got your back.

And hey, if we can't take you where you wanna go, we'll still send you off with a grin and a tip on where to find your next escapade.

Gratuities aren't on the house, but if your driver rocked your ride, a tip would totally tickle their fancy! Happy drivers = happier journeys for all!

Unfortunately, our vans are not equipped with onboard Wi-Fi or fancy amenities like massage chairs or personal butlers (wouldn't that be something!). But hey, we promise to provide you with some stellar scenery and the occasional dad joke from your driver to keep you entertained along the way. Who needs Wi-Fi when you've got breathtaking views and good company, right?

Get your gear game on with our fantastic partners, BeHappy Adventours! 🛶🚲 Rent all your sporting essentials with them for your favorite Rockies escapade, and we'll handle the delivery straight to you! No sweat, just smiles all around! 😎🎉